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Great service and quick delivery. Very happy with my productsPosted by Cass Maslin, Uk (5/5) 27-04-2019
Great communication and order fulfilment of an item that I had trouble sourcing (Travelling Visconti Ink Well). I highly recommend The Writing Desk.Posted by Bryn, UK (5/5) 27-04-2019
I love love love The Writing Desk! Perfect service every time! My parcel arrived well before I expected it to and was well-packaged. The same care from Anna and Martin goes into every order whether it's a large order for expensive items or a smaller order for a few little bottles of ink. Thank you both! I'll be back (obviously).Posted by Nicola, United Kingdom (5/5) 27-04-2019
Excellent communication, packaging and speed of shipping. Can’t fault them! Would definitely buy from again. I particularly appreciated the nib check before they shipped my Visconti HS.Posted by Nik, UK (5/5) 27-04-2019
Stellar service, fast shipping to the US. Ordered a Kaweco AL Sport Raw and Brass -- each arrived in perfect condition. They even helped trouble shoot a user-error payment issue quickly to get my order on the way. Will order from The Writing Desk again.Posted by Matt (5/5) 25-04-2019
Thank you very much for your service! I ordered a Sailor fountain pen and it's marvelous. You tuned the nib which is excellent! Keep up the good work!Posted by Michire Alexandru, Romania (5/5) 21-04-2019
Fabulous service! Prompt dispatch of my order that arrived safely without any issues. I couldn't be more content. I stumbled upon the website link by sheer chance, only to find myself happy with a wide product line up with extremely competitive prices. What's better is the quality of service and quick replies and feedbacks to all the queries and concerns. Looking forward to make more purchases in future.Posted by Shahan (5/5) 21-04-2019
Fabulous service! I ordered a TWSBI Eco in Blosson Red and some inks. Unfortunately I made a mistake in the order and selected Fine instead of Medium nib. I contacted the Writing Desk team and they were kind enough to change the order before it was despatched. They could not have been nicer. I am so pleased with pen, which arrived very promptly and in perfect condition. Most of all, wonderful customer service.Posted by Patricia, Northern Ireland (5/5) 18-04-2019
Very happy with the helpful service and the pen.Less happy about the non-recyclable plastic box it came in and the bubble wrap. There are secure ways of avoiding this. Perhaps next time?
Our reply:
Thank you for taking the time to write your review, we are always keen to improve where we can. We currently use green bubblewrap which is made partly from recycled material and is itself fully recyclable but we are always looking for new ways to balance protecting customer orders and the environment. Yes, the TWSBI Classic does come in a plastic box and this can be put use as a very handy pencil case. We are happy to send pens without presentation boxes on request.
Posted by a customer, UK (4/5) 15-04-2019
Inks despatched promptly, extremely well packed and arrived safely, thank you once again for excellent service and great range of products.Posted by Gregory Gyllenship (5/5) 13-04-2019 Verified Purchase